Contact Us | PATCO Pilot

Have a question about the PATCO Open Payment System?

Check out our Frequently Asked Questions.

Visit the FREEDOM Card Services Center

Get PATCO transaction history-related help for FREE from our PATCO Customer Service representatives 7 a.m. to 7 p.m. Monday through Friday at the FREEDOM Card Services Center located at the PATCO Broadway Station.

Call Us

PATCO Wave & Pay ANYWHERE Card Questions:

RETAIL: For 24-hour Customer Service: 1 (866) 317-9343*

TRANSIT: PATCO transaction history: 1 (877) 373-6777

*Customer Services Fees apply. See Card Holder Agreement for details.

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Legal Info

This card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and may be used wherever Visa debit cards are accepted.
The Bancorp Bank; Member FDIC.

Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver's license or other identifying documents at any time.

Contact Us If You Have Any Questions About the PATCO Wave & Pay ANYWHERE Visa® Prepaid Card